Log of Row 800 Incident

Bob Marean, spokesmonkey and AOL management puppet, addressed remote staff (volunteers) upset that the company decided to charge them for their accounts. At that time, some volunteers, particularly guides, still had the use of free Overhead accounts, which under the new policy they would lose. Other volunteers had accounts for which they were technically required to pay a monthly fee, but for which they could receive "credits" for the time they spent volunteering which they used to offset the cost of their account.

The reason for the introduction of the new charge was that AOL was afraid of tax liability with the free accounts. Instead of admitting this was the reason, AOL obscured the issue by claiming they were charging all CLs across the board in the interests of equality and fairness. AOL backed down this time but fed same lie, told for the same reason, to CLs a year or so later when they converted most volunteers to the Price Index 77 accounts and removed Overheads from all but a select few. The new account type is simply a regular member account which is unbilled.




Guide JES: (800)lots of people here not in uniform :(
Guide JES: (800)guides that is
Guide XNT: (800)I know JES....
Guide XNT: (800)Kinda sucks
Guide UTL: (800)many still here in uniform though
ACReed1: store for all CL, offering AOL merchandise and some discounts from some
Guide ROO: (800)Basically...here's the bottom line: If you had an OH...yer hosed
ACReed1: of the people in the Marketplace. Keep watching TCB for more developments.
Guide UTL: (800)Unka Stevie wants your cash
Bob Marean: Thanks, Ann...
JavaHawk: (800)Guides?? can I ask a question??
Bob Marean: There are some other goodies we are working on that we can't talk about
Guide RRP: (800){{{{{{{ ROO and UTL }}}}}}
Guide JES: (800)Hi Java
Bob Marean: Right now.. but we will as soon as possible...
Guide ROO: (800)Hey, RRP :) {{{{{{{}}}}}}
JavaHawk: (800)Hiya..:> have we met??
OnlineHost: AOLiveMC2 has entered the room.
Guide UTL: (800)Hiya RRP!
OnlineHost: AOLiveMC2 has left the room.
Bob Marean: Grandaman asks...
Question: What will happen to credited time that staffers have accrued? Does it have to be used by a specific date?
Guide JES: (800)In a Lobby I think :)
JavaHawk: (800)well I am a Hawk if any Guides have met them..:>
JavaHawk: (800)hehehe..
Bob Marean: It would have to be used by Dec. 1, I would think....
Guide JES: (800)LOL
Bob Marean: As after that point, everything will be unlimited access...
JavaHawk: (800)Just to set myself straight..:>
Guide RRP: (800)Java...I know a few of the Hawks, but I dont think I met you. :)
Guide ROO: (800)How the hell am I supposed to use credited time if I'm now on an OH?
Guide JES: (800)<---loves Hawks :)
Bob Marean: Peckster asks...
Question: What about those folks who are "compensated" only by OH account. Won't this mean they are basically being dumped on with this new plan?
Guide RRP: (800)Guide NUF: Let's all send lots of hugs and kisses to the hosts!!!!!!!!!!!!! Pass it on
Guide ROO: (800)Answer: Yes
Guide WUZ: (800)duh
Bob Marean: Well.. This is a point that needs to be made...
Guide WUZ: (800)KW clue
Bob Marean: AOL is not compensating anyone with a membership.
Bob Marean: AOL has provided rewards for folks for what they do.
JavaHawk: (800)Well I am Javahawk, 13 year old Java programer and pretty well known throughout CJ's Hawks, and a few Guides..:>
Guide ROO: (800)We're being compensated by a nifty new viewrule that will allow everyone to get
Bob Marean: As to being dumped .. no .. I don't see that at all.
Guide ROO: (800)information MUCH more quickly...isn't that what we've all been waiting for?
Bob Marean: I know there are those who will disagree...
Guide RRP: (800)Like us, huh, Bob?
Guide ROO: (800)Dang it....why do I have to LIKE Guiding??
Bob Marean: Leaders volunteer to work for AOL. That has always been the case.
Guide WUZ: (800)that dump smelled like poop to me
JavaHawk: (800)I have a pricing plan question..:> anyone want to try there luck at it??:>
Bob Marean: An OH account has been nice to have...
Bob Marean: And a great deal of fun to play with.
Bob Marean: However, it was never expected to be a means of compensation
Guide UTL: (800)poop? from Bob??? (must be a whooooole lotta poop then ::: snicker :::: )
Guide ROO: (800)only if you go back and study the difference between "there" and "their"
Guide PDQ: (800)WAIT... we weren't compensated with membership?? what were we compensated with?
Guide ROO: (800)BULLLLLLLLLLLLLLLLL
Guide PDQ: (800)Nuthin.. ? Hay...
Bob Marean: In some cases, some leaders needed an OH account to do their work.
Guide ROO: (800)Like we don't now?
Bob Marean: They couldn't access tools they needed without it..
JavaHawk: (800)Ok.. I am switching rows.. no ones listening to me..
Bob Marean: That doesn't mean that they put in more time than others...
RACOON: (800)That's funny, the Guide App says "Compensation" and refers to an OH
Bob Marean: Who were only getting credits..
Guide NAC: (800)Hiya Fambly {{{{}}}}
Guide ROO: (800)Yep, RAC
Bob Marean: It just means that their activities required the OH...
Guide ROO: (800)Hey, NAC! {{{{{{{{{}}}}}}}}}
Guide PDQ: (800)Rack.. I think so...
Guide UTL: (800)Hiya NAC! Hiya Rac!
Bob Marean: Some OH folks do a great deal MORE than many credited folks.
Guide RRP: (800)Heya, Rac!
RACOON: (800){{{{{{{{{{ Guides }}}}}}}}}}}} :D
Bob Marean: Some credited folks do a great deal MORE than many OH folks...
Guide ROO: (800)But now they get to PAY to do that :) Keen, huh?
Guide NAC: (800)I thought this was supposed to start at 10pm?
Bob Marean: This new process sort of levels the field...
Guide ROO: (800)Bollocks
Bob Marean: We value the efforts of all of our leaders...
Guide NAC: (800)Hmm .. yeah, okay.
Guide WUZ: (800)I wanna know how much fun i have had in the last 2 1/2 years.
RACOON: (800)NAC, that's what I heard, but I noticed Bobby was here so I popped in. :)
Guide PDQ: (800)NAC they told everyone ELSE 9:30.. what did you do?
Guide PDQ: (800)JUST KIDDING
Guide NAC: (800)Cause being a Guide is EXACTLY the same as being a PubTend.
Bob Marean: AFL Mike says..
Question: I'm upset. I have staff who want to get in here ... who are vitally interested, who will have there status changed .. and they can't get in. Please tell me so they can get here.
SweetDremz: (800)I wanna know how it levels the field
Bob Marean: Mike.. I'm sorry if they can't get in. I don't know why that is...
Guide NAC: (800)LOL PDQ .. they wanted to keep me out.
Bob Marean: I can tell you that there are 492 folks here right now...
Guide STU: (800)Well hello! :D
Guide WUZ: (800)BFD
Bob Marean: So... I'm not sure why some can get in.. and some can't...
Guide NAC: (800)STU :D {{{{{{}}}}}}
Guide UTL: (800)Hiya STU!!!
RACOON: (800)Dremz, by chopping off the peaks to fill the valleys. :x
Guide PDQ: (800)Hey.. Cool...
Guide UTL: (800)LOL WUZ!!!!!
Guide NAC: (800)BFD is here? WHERE?!!?? 
Bob Marean: Gee.. I wonder if I'll see as many in here as Michael Jackson...LOL
SweetDremz: (800)LOL!! well this peak it tooo little to fill any valley
Guide WUZ: (800)<- wants to be guide bfd
Guide ROO: (800)<---wants to request a name change to Guide WTF
Guide PDQ: (800)Well.. when *I* started guiding.. the OH acct was worth $600/mo ot me...
Guide UTL: (800)but on the other hand, people wanted to see Michael Jackson
Bob Marean: Guide BEL asks..
Question: So basically, those of us who put in forty hours a week can get the same account in a forum working ten hours?
Guide PDQ: (800)ROFL ROO!!!!
Guide NAC: (800)ROFL ROO !!!
Guide STU: (800)IT's taken ROO
Bob Marean: I suppose that is correct. yes.
Guide ROO: (800)Damn!
Guide STU: (800)Believe it or not .. They actually allowed it
Bob Marean: You work in areas that you have chosen to work in. Hopefully that is because those areas are of interst to you.
Guide USN: (800):: wandering in :: Man, I hate these chat rows :)
SHESAHAWK: (800)hello
Bob Marean: If you find that you are more interested in working in other areas...
Guide PDX: (800)ROO.. that name is already taken.. sorry ;D
Bob Marean: You have that option.
Guide ROO: (800)And if you quit....we'll know it's because you ONLY WANTED THE OH ACCOUNT
JavaHawk: (800){{{{{{{{{{SHES}}}}}}}}}}}}}}}}
RACOON: (800)<- thinking about asking for Guide COG...as in easily replaced ;)
Guide PDQ: (800)allllrightythn!
Guide UTL: (800)USN: hey..that's my foot, dude... and don't kick over my soda
Guide WUZ: (800)Rac :D
Guide PDQ: (800)Hey.. I ain't proud.. I wanted the OH acct!
SHESAHAWK: (800){{{{{{{{{{{{{{{Java}}}}}}}}}}}}}}}}}
Guide USN: (800):: stumbling in :: sorry.... sorry...... sorry
Bob Marean: QRJ Bruno asks...
Question: How will this effect the service response.... unlimited access can make it hard to connect to AOL
Guide STU: (800)Not true, ROO. If we quit, then fact that we're losing our OHs simpy overweighs
Guide ROO: (800)Honey! My popcorn!
Guide NAC: (800)::: throwing popcorn ::::
Bob Marean: Good question...
JavaHawk: (800)Anyone know SHES??:>
Guide RRP: (800)PDQ? Did ya remember the popcorn? Or was that WUZ's job?
Guide STU: (800)the fact that we want to continue Guiding
Bob Marean: AOL announced in the last week or so...
Guide USN: (800)Hey, an OH account still isn't a paycheck. I work hard for AOL.
Guide NAC: (800)Why should I PAY to be hassled?
Bob Marean: A new project with another vendor...
Guide PDX: (800)PDQ ... me too .. especially since my QLINK acct had over 10,000 credited minutes on it
Guide PDQ: (800)I got the pokkorn right here!!!
Guide WUZ: (800)I bet they don't put any of my questions on the screen
Guide PDX: (800)when they pulled the plug
Guide NAC: (800)Yer right USN .. I'm insulted, is all.
Guide STU: (800)I like the way Bob says, and I quote "You do not work for AOL"
Guide PDQ: (800)NAC well said.
Bob Marean: To put $300 million into new infrastructure.
OnlineHost: AOL LIVE has entered the room.
Bob Marean: I can't guarantee you that there won't be slow downs...
Guide PDQ: (800)ROFL.. what is it we do.. if it's not work?
Guide ROO: (800)STU...I know...I was being sarcastic in response to Bob's implication in the CLP boards
Bob Marean: We have all been through those...
RACOON: (800)And Bobby posted they want to grow AOL to 10 mil by next summer :/
SHESAHAWK: (800)I was wondering about that stuff too... I've got a position too but its a 2 for 1...
Guide ROO: (800)that he'd know (by our reaction) which of us was just working for the OH
Guide NAC: (800)Oh .. I see, they need those cushy new offices out in Vienna with the Health Club and all.
Guide STU: (800)Oh .. Sorry, ROO ;)
Bob Marean: If anyone CAN'T get in here via normal routes, however...
Guide XNT: (800)SHould I send in a comment that the Guides are uniting in rows 800-820 to fight the tyranny
OnlineHost: AOL LIVE has left the room.
Guide XNT: (800)of their royal asses?
Guide XNT: (800)ooops... I swore
Guide USN: (800)LOL XNT :)
Bob Marean: We have been told that keyword @CAFE will get them here...
Guide STU: (800)Rut roh
Bob Marean: Anyhow... back to the question...
Guide RRP: (800)Brian...mebbe if you change the words a little.
Guide UTL: (800)LOL XNT.. please do ;)
Guide USN: (800)The won't send it to the main screen.
Bob Marean: Hopefully this new infrastructure will help.
Guide STU: (800)Well they'll see it nonetheless
Guide RRP: (800)AB is gunna come in UNIFORM!
Guide NAC: (800)Watch it XNT .. there be Guides about :x
Bob Marean: OGFCoordY asks...
Question: Will the orientation period apply only to new hires after Dec. 1, with current volunteer staff unaffected by the orientation period?
Guide PDX: (800)So how did Lauren get stuck up on the dais for this?
Guide XNT: (800)I know they will not send it to the main screen... but, when they look
Guide ROO: (800)Yeah..that's what they said about the Nimitz when it was built
Guide XNT: (800)they will know I am serious
Bob Marean: This will only apply to new folks who volunteere after Dec. 1.
Guide STU: (800)Communications Manager, PDX :)
Guide RRP: (800)Can we gag Bob Marean?
Guide UTL: (800)<-- off duty guide.. and we all know..when you're off duty..you're off duty
Guide NAC: (800)Lauren is part of the new management team. LOL UTL !!!
Bob Marean: However, any leader who wishes to take part in the new classes
Guide PDX: (800)wuts the orientation period?
Bob Marean: That we will be offering is more than welcome to.
RACOON: (800)Cool...means we gotta change jobs before Dec. 1 :x
Guide ROO: (800)3 flipping months, PDX
Bob Marean: As a matter of fact, we will need some folks
SweetDremz: (800)It's a kiss thing
Guide NAC: (800)PDX .. all new "CL"'s have to go to Orientation Classes a la AOL in addition to their specific area training.
Bob Marean: To help us Beta test the new classes in 2-3 weeks. Please contact us about that.
Guide RRP: (800){{{{{SweetDrenz}}}} I didnt see ya!
Zxo: (800)This is a joke...
Guide ROO: (800)But you won't get anything for it
SweetDremz: (800)RRP hugz :**
Guide PDX: (800)OIC... "good little servant" training eh?
Bob Marean: GLCF Endy asks...
SweetDremz: (800)hehehehe
Guide NAC: (800)Yeah, okay .. I'm gonna pay to get hassled AND go to stupid classes.
Question: With the increased number of members such a pricing plan will bring in, and the obvious lessening of benefits to remote staff members, what will be the incentive to our staff to deal with the incrased workload they/we will endure?
Guide USN: (800)I know this Guide is gonna spend his time to self betterment of Guide USN after December!
Guide STU: (800)Ain't it histerical, Zxo?
Guide PDQ: (800)Ohhh!!! we could volunteer for even MORE time without pay??
Guide STU: (800)YAYAYA
Bob Marean: There are some incentives.. no question...
Guide XNT: (800)You will get a nice half ounce tube of vaseline for the next time we decide to do you up the butts
Guide ROO: (800)LOL, PDQ
Guide XNT: (800);-)
Bob Marean: However.. we also recognize that $19.95 is a really nice price...
Guide ROO: (800)ROFL, XNT
Guide PDQ: (800)LOL!!!!
RACOON: (800)LOL PDQ
Guide STU: (800)Yep .. Sounds great
Bob Marean: And that there isn't that much difference between the Leader membership
Guide RRP: (800)One incentive is that you get a little vaseline the next time they change things, right?
Guide UTL: (800)LOL XNT!
Guide USN: (800):: putting up a little voodoo doll of Bob Marean hanging from the ceiling ::
Guide NAC: (800)ANd ya know what? Unlimited AOL does get boring too ...
Bob Marean: and what a regular member might pay.
Guide XNT: (800)LOL USN!!!! ;-)
Bob Marean: My feeling? I was a leader for 8 years...
Zxo: (800)ROFL, USN!
Guide PDQ: (800)very nice... and we wouldn't have to put in hours!!!???
Bob Marean: I loved it..
Guide ROO: (800)I know, NAC...but it was the *principal* of the thing ;>
Bob Marean: Because I belonged to something... and was part of a team...
RACOON: (800)Oh god...here we go with the "I've been here longer than you" stories :/
Bob Marean: I was helping areas to grow...Helping to shape AOL...
Guide PDQ: (800)I love guiding.. but I am not going to do it from the kindness of my heart.
Guide XNT: (800){S puke
Guide NAC: (800)I know .. I think the members will get bored with it, the novely will wear off, and they'll move on to something new.
Bob Marean: That was a reward for me
Guide UTL: (800)Hey Rac: where TR?
Guide PDQ: (800)I want some compensation.
Guide RRP: (800)He just lied. Cyberland is barely 8 years old. he cant have been a leader that long
Bob Marean: that no account type would take the place of...Ok.. so...
RACOON: (800)UTL, tr?
Guide PDX: (800)Note Bob does not mention that he also enjoyed his OH account
Guide ROO: (800)He's adopted the Steve Case "end everything with an ellipsis..." style of typing...
Guide USN: (800)The guys that love this program, are the guys that will still not pay a nickel when it is implemented.
Guide ROO: (800)run! RUN FOR YOUR LIVES!!
Bob Marean: I have to say this... MaggieCat...who some of you may know...
Guide UTL: (800)RRP: what if he's one of those mythical Q-linkers
Guide NAC: (800)He has an internal account now .. he ain't losin' nothing.
Bob Marean: Always claims that this is about when she expects
Guide UTL: (800)Rac: sorry nevermind.. was ref to TR... long timer ;>
Bob Marean: Ole Bobaloooooooo to break out into Kumbayah....
Guide XNT: (800)SOmeone interact.. send him a question like.. Do you enjoy free AOL, Bob?
Bob Marean: But it's true....
Guide RRP: (800)My Mentor Mommie is on her way!
Bob Marean: The real value to me of being a leader here...Has ALWAYS been the high I get out of helping folks...
Guide UTL: (800)XNT: asked!
Zxo: (800)XNT, he even gets paid for doing this :/
Bob Marean: Out of having them "get it"...
Guide NAC: (800)Yep .. exactly.
Guide XNT: (800)KEWL, UTL!!!!
Bob Marean: I'm not sure there is much that takes the place of that.
Guide XNT: (800)Rita may join us in a bit... ;-)
Guide ROO: (800)I'll Guide for $3.95 a month if they only make us work one shift
Guide PDX: (800)SO Bob loves this stuff so much he works for free too eh?
Bob Marean: There are some who will say "Hey.. I can do that without being a leader"...
SHESAHAWK: (800)I don't think its gonna wear off... the novelty of things that is...
Bob Marean: And true.. you can... but not as effectively...And I don't think you will have the same feeling of community doing it that way...
Guide RRP: (800)I wonder if he gets to keep HIS OH.
Guide ROO: (800)Yeah, Bob...I'm a teacher and it warms the cockles of my heart when I look into a kid's
Bob Marean: Which is very important to me.
Question: With the new advance-pay pricing: What happens when Dad pays for 2 years and Snert-son gets TOS'd 3 times the next week? Will there still be terminations?
Guide RWB: (800)RRP...but of course he does. :/
Bob Marean: Yes, there. will still be terminations.
Guide NAC: (800)RRP .. he has an internal .. different.
Guide ROO: (800)face and see that he "gets it"...but I sure as hell wouldn't keep going to work each day if I wasn't getting paid
Bob Marean: I believe the member will receive a rebate on unused time..
Guide RRP: (800)I know, NAC. Just picking at him.
Guide NAC: (800)"I believe"
Zxo: (800)heh
Guide STU: (800)But he's still a member :)
Guide USN: (800)Rebate my ass :)
Bob Marean: Having a paid up membership doesn't give someone the right to be a snert.
Guide NAC: (800)Once again .. AOL hasn't thought this through.
Guide UTL: (800)pfft!!! the corporation give back money!!! right!!!!
Question: How long will Staff with overheads be given to enter account info. Some of us have had OH's long enough to need to reenter the information for billing
Guide NAC: (800)LOL STU !!
RACOON: (800)NAC, and what gives you that idea? :D
Guide UTL: (800)after this little move.. gimme a damn break
Bob Marean: ProfCrow asks
Bob Marean: Drat.. some how I lost that..
Guide PDX: (800)Given the length of time it takes to cancel an account... how long you think it will take
Guide NAC: (800)"I believe" .. and "The details are still being worked out" statements REALLY irritate me.
Guide ROO: (800)Why not answer the question at hand
Bob Marean: Opps.. no I didn't.. LOL!!!
Guide PDX: (800)to get a refund? LOL
Guide RWB: (800)That musta been a touchy question :x
Guide STU: (800)NAC, Bob's good at those
Bob Marean: We will be hopefully working on this, Channel by Channel.. and try to have it done by December 1....
Guide STU: (800)"We will hopefully"
Guide NAC: (800)Yep !!
Bob Marean: I'll let Ann deal with this one..
Guide STU: (800)"Try to have it done"
Bob Marean: And I'll rest the fingers again. 
Guide NAC: (800)Yeah, okay .. of the Year 2000 maybe.
Zxo: (800)If you even have enough people by december
ACReed1: We'll be working with producers and coordinators to post form-driven mail in
Zxo: (800)<-- will be LONG gone :)
Guide RWB: (800)(chicken :x)
Guide RRP: (800)Press Realease: Dateline December 2:
ACReed1: your private areas and in TCB. We'll ask that people complete these on a channel by channel calendar.
Guide RRP: (800)AOL has had to shut down to a complete lack of Community Leaders.
Guide NAC: (800)I wonder what happens if we don't complete them? They shut off our accounts?
Guide RRP: (800)Prodigy and Compuspend have volunteered to step up and take your money.
ACReed1: We'll give each of you plenty of notice as to when we'll need your information.
Guide ROO: (800)RRP, don't forget...for most of them, this is a HUGE break
Zxo: (800)Isn't that so true... if all of us remotes didn't work one day...
Guide USN: (800)And to think I used to recommend AOL to my friends. }:)
Bob Marean: Thanks, Ann...
Zxo: (800)AOL would collapse
Guide UTL: (800)Zxo
Guide NUF: (800)Let's all send lots of hugs and kisses to the hosts!!!!!!!!!!!!! Pass it on! Let's all send lots of hugs and kisses to the hosts!!!!!!!!!!!!! Pass it on!
Guide XNT: (800) I sent it in.. that comment
Guide PDX: (800)nawww RRP... they'll just let chaos reign
Bob Marean: TSRO Stone asks..
Question: We have people with 2000+ minutes,.. it cant all be used,.. and they earned that time.....
Guide STU: (800)<-- sending twice
Guide UTL: (800)Zxo: it warms the cockles of my pro-labor heart :)
Guide USN: (800)They won't print any Guide comments :)
Bob Marean: They did get time on their accounts. At this point I can't see what we can do there...
Guide USN: (800)AOL thinks we are the enemy.
Zxo: (800);D
Bob Marean: But I will certainly take it back...
Guide XNT: (800)Ummm.. its called REBATE them the MONEY!
Guide RWB: (800)Dear god...
Guide USN: (800)I'd like to ask..... Hey Bob, just what the hell do you know?
Guide NUF: (800)AOL is *making* us the "enemy"
Bob Marean: I just don't have an answer on that...
Guide NAC: (800)I sent a comment in ;x
Bob Marean: Charlene5 asks..
Guide RRP: (800)I welcome everyone to the first meeting of the Guides OH Labor Union.
Question: Not all OH accounts have any Community Leader affiliation. What happens with those?
Guide STU: (800)<-- Is sending one in as soon as I get it worded right
Guide UTL: (800)STRIKE!! STRIKE!!! STRIKE!!!! <-- wondering if they'll print that comment.... nahhhhhh
Guide XNT: (800) Guide NAC: (800)See .. another thing NOT THOUGHT OUT.
RACOON: (800)XNT, but I want mine rebated at the hourly charge at the time I earned those hours :D
Guide ROO: (800)So did I, NAC
Guide RWB: (800)NAC..so did I..but I bet it will NOT show up!
Guide XNT: (800)I agree, RACOON!!!
Guide NAC: (800)I bet so too ..
Bob Marean: You are correct.. There are some OH accounts that are not CL accounts.
Zxo: (800)Gee, Bob is smart :)
Bob Marean: I can tell you that AOL is actively closing down MANY OH accounts
Guide RRP: (800):::Walking the picket line with a huge ON STRIKE sign::::
Bob Marean: That are currently in place..
Guide XNT: (800)I said something along the lines that overall, AOL will be Guide-free if they do not find other alternatives ;-)
Guide ROO: (800)"Including all of YOURS" :)
Guide USN: (800)Many, that means....... nothing.
Bob Marean: I doubt they will close them all down... There may be some reasons for them
Guide UTL: (800)XNT: there's always the "Rangers"
Bob Marean: That I don't know about.
Guide NAC: (800)LOL .. Thank GOD for the Rangers!
Bob Marean: Grandaman asks...
Question: Can you explain the reasoning behind the change for OH accounts?
Guide XNT: (800)LOL!!! true, UTL!
Bob Marean: Well.. I think we did that above a bit...
Guide USN: (800):: chanting mantra :: MTV Host, MTV Host
Guide ROO: (800)They wanted to "level the playing field"
Guide XNT: (800)I sent in my damn comment 10 minutes ago.. WHY no posted yet???
Bob Marean: In essence, we are leveling off the reward program for all leaders...
Guide STU: (800)XNT .. They prolly won't post it
SweetDremz: (800)10-1 Teri's Ranger become mini trained guides :X
Guide XNT: (800)I know...
Bob Marean: Developing some consistency among leaders...
Guide NAC: (800)XNT .. cause it was sent by one of those damn troublemaking Guides!
Guide USN: (800)XNT, they only post answers that don't make AOL look bad.
Guide STU: (800)They prolly have all Guides on auditorium ignore ;)
Guide PDX: (800)Right.. so that folks who work hard get screwed over and sandbaggers get equal perqs
Guide XNT: (800)LMAO!!!
Guide USN: (800)They have about 4 people screening quesitons.
Bob Marean: Approx. 20 - 30% of current leaders have OH accounts..
Guide STU: (800)It's called selective hearing, I believe.
Bob Marean: That means that 70 - 80% don't...
Guide XNT: (800)They prolly got a copy of my letter... :-X
Guide NAC: (800)The best part of this is .. what do I have to lose?
Bob Marean: And have been paying higher monthly fees.. the same as regular members...
Guide ROO: (800)See Bob do math.
Guide USN: (800){S anarchy}
Zxo: (800)ROFL
Bob Marean: And have had to keep an eye on the clock...
Guide RWB: (800)XNT.. I would love to see that letter 
Guide UTL: (800)addition and subtraction have always been tricky for me...thanks for spelling that out Bob
Guide STU: (800)<- can't wait to see that resignations folder on Dec 1st.
Guide STU: (800)LOL UTL
Bob Marean: This new program helps establish equity for all leaders...
Guide NAC: (800)LOL STU .. no doubt !
Bob Marean: Not based upon what kinds of tools they might need...
Guide ROO: (800)You gonna still be around TO see it, STU?
Guide CUE: (800)Hiya
Guide NAC: (800)THERE IS NO EQUITY THOUGH !!!
Guide USN: (800)I'll be laughing seeing he chat rooms filled with ....... FU so and so. No , FU!
Guide XNT: (800)RWB, you have it on your preferred name!
Bob Marean: And recognizes the value of all leaders..
Guide ROO: (800)Hey, CUE
Bob Marean: BCBrandt asks...
Guide RWB: (800)<---Doesn;t wanna see the resignations folder on December 1st :(
Question: I hear "leaders," I hear "coordinators," I hear "staff." Please define what each of these are, there's much confusion. :)
SHESAHAWK: (800)BAT was smart LOL
Guide RWB: (800)CUE*
Guide STU: (800)Didn't say that, ROO :)
Bob Marean: Staff is a term that has been bandied around for a long time..It really isn't appropriate... and frankly, it's very confusing for folks.
Guide STU: (800)Oh .. well yea I did brain fart
Bob Marean: Staff to many implies that they "work" for AOL.
Guide RWB: (800)So apparently Guides are not staff :/
Guide NAC: (800)Everybody send in a comment about the fact that a Guide is NOT EQUAL with 
Guide XNT: (800)Tough nanners, BOB... STAFF is what *I* was CALLED...NOT Volunteer
Bob Marean: Rather... we have chosen to call all those who have been thought of
Guide UTL: (800)RWB: never have been
Guide USN: (800)Aye.. I guess all that work I did wasn't working for AOL.
Bob Marean: As remote staff as Community Leaders...
Guide USN: (800)I'm waiting for that paycheck.
Guide RWB: (800)And what the do we do???
Guide LYT: (800)Howdy all...:)
Bob Marean: Because they are actually building the AOL community..

Continue to Part II



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